Frequently Asked Questions

1. Hiring Process

BornCares helps families find childcare and newborn care support at home, including babysitters, nannies, newborn caregivers, Japa Maids, and special child care services.

Contact BornCares and share your location, the child’s age, the type of care required, and your preferred working hours. Our team can help you explore suitable caregiver options.

A babysitter generally provides short-term or occasional childcare, while a nanny usually supports a child’s daily routine on a regular schedule.

Yes, you can enquire about newborn care support for feeding assistance, bathing, diaper changes, soothing, and other routine baby-care needs, according to the agreed responsibilities.

You can enquire about Japa Maid and postnatal care services for newborn support and assistance for mothers after delivery.

BornCares offers flexible care arrangements, including part-time, full-time, and 24-hour support, subject to caregiver availability.

Yes. Tell us about your child’s age and specific care requirements so we can help identify suitable candidates based on their experience and availability.

Please contact our team to confirm the identity checks, document verification, and screening completed for a particular caregiver before hiring.

To enquire about nanny services near you, share your city, preferred working hours and childcare requirements with BornCares.

Contact BornCares to discuss alternative candidates. Any replacement or reassignment will depend on availability and the applicable service terms.

At Born Cares, we help families explore childcare support, including babysitter services, nanny services, newborn baby care, premature baby care, Japa maid and postnatal care, and special child care.

2. Charges & Payments

Charges depend on the type of service, working hours, location, care requirements, and duration. Contact us for a personalized quotation.

Yes, pricing may differ depending on the responsibilities, schedule, experience required, and duration of care.

Pricing may vary according to the service duration, required support, and arrangement. Ask our team for the applicable charges.

Please contact BornCares to confirm whether a registration, consultation, or booking fee applies to your selected service.

Our team will explain the payment schedule, advance requirements, and applicable terms before you confirm your booking.

Yes. Share your requirements with our team to request a quotation before confirming the service.

You can discuss schedule changes with our team. Any change will depend on caregiver availability and the revised service arrangement.

Additional hours or an extended service period may change the total cost. Confirm the revised charges with BornCares before extending the arrangement.

3. Refund & Replacement

Born cares provided offers 03 free replacement with in agreed 11 month period. 

Contact our team as soon as possible. We will discuss the available options in accordance with your booking terms and the circumstances. 

Cancellation requests should be shared with BornCares directly. Applicable cancellation charges and eligibility will depend on the agreed terms

Refund eligibility depends on the payment terms, service status, and reason for cancellation. Please confirm the refund policy before making a payment.

If a refund is approved, our team will explain the expected processing time and payment method.

Contact BornCares and provide details about your concern so our team can review the matter and guide you on the next steps.

Yes, you can discuss a different caregiver or service arrangement with our team, subject to availability and applicable terms.

Mobile/WhatsApp: +91 80763 59161 | Website: https://borncares.com/ | Email: borncaresdelhi@gmail.com | Service area listed in the proposal: Delhi NCR.

Pricing Guide

Duration shown in proposal

Listed price

1 month

₹7,000

40 days

₹9,000

45 days

₹10,000

2 months

₹12,000

3 months

₹16,000

Schedule shown in proposal

Listed price

Confirm before publishing

24×7 live-in

₹32,000

Confirm whether monthly; clarify rest days and duties

Morning to Evening

₹15,000

Confirm daily hours and whether monthly

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